Question 1

When will my order be ready?

Accepted Answer

You select a pickup time when you place your order. I require a 2 day window between orders placed and pickup date. Please be on time for your pickup order. If you will be late you must contact me ahead of time. If you do not contact me in advance a $20 late fee will be added to your bill.  Time may vary for special order requests.

Question 2

Where do I pick up my order?

Accepted Answer

You can pick up your order at our address. Pick up time will be determined when order is placed. Most orders are ready for pick up 2 days after your order is placed between 8am-5:30pm Wednesday, Thursday, Saturday and Sunday, or 8am-2pm Friday.

Question 3

Do you deliver?

Accepted Answer

Not at this time.

Question 4

Can I have baked goods shipped to me?

Accepted Answer

No. The state of Texas does not allow Cottage Food Businesses to ship baked goods at this time.

Question 5

Can I order a wedding cake?

Accepted Answer

At this time we do not do wedding cakes.

Question 6

Do you sell wholesale?

Accepted Answer

No. The state of Texas does not allow Cottage Food Businesses to sell wholesale or do business to business transactions.

Question 7

What forms of payment are offered?

Accepted Answer

Cash Card Venmo

Question 8

Where is Butter Me Sweet located?

Accepted Answer

We are located at 1405 Boos Lane, Fredericksurg Texas 78624. We live on my families old dairy farm. Please call the sign out front when you pull up and I will bring the cake to your vehicle. We are an operating farm, so please stay in your vehicle when you arrive.

Question 9

What are Butter Me Sweet's hours of operation?

Accepted Answer

You can place an order every day of the week Operating hours are the following: SUNDAY: 8:00am-5:30pm MONDAY: closed TUESDAY: closed WEDNESDAY: 8:00am-5:30pm THURSDAY: 8:OOam-5:30pm FRIDAY: 8:00am-5:30pm SATURDAY: 8:00am-5:30pm

Question 10

How can I place an order?

Accepted Answer

Via the order page on the website Through Facebook messenger Sendign an email to libby@buttermesweet.com Calling or Texting 830-456-3783

Question 11

Can I make changes to my order after it has been placed?

Accepted Answer

You must call and speak to me over the phone for the order to be motified.This is due to the small scale operation of Butter Me Sweet.

Question 12

What is the cancellation policy?

Accepted Answer

Free cancellation: more than 24 hours before pickup date/time. YOU MUST CONTACT ME AT LEAST 24 HOURS BEFORE YOUR ORDER IS READY TO GET A REFUND. THIS IS DUE TO THE FACT THAT I MAY HAVE ALREADY STARTED ON PARTS OF YOUR ORDER.   Non refundable cancellations: less than 24 hours before order pickup date/time.  IF YOU CANCEL YOUR ORDER WITHIN THE 24 HOUR TIME FRAME YOUR ORDER IS DUE FOR PICKUP YOU ARE STILL REQUIRED TO PAY THE FULL AMOUNT FOR YOUR ORDER.

Question 13

Do you make gluten free baked goods?

Accepted Answer

I am currently able to offer a small gluten free menu. Please call me at 830-456-3783 to discuss these menu items. Also, note that I can not guarantee items will be 100% gluten free because I do work in a kitchen that uses products containing gluten.

Question 14

Do you do fondant covered cakes?

Accepted Answer

No, I do not work with fondant. All my cakes are frosted with buttercream. Sometimes I use modeling chocolate for decoration.